Frequently Asked Questions About Trash Pickup

Trash pickup in Rhode Island is available from your choice of rubbish removal companies that service the local area. Keeping your money in town means choosing a local business - and Charlie’s Rubbish Removal would like to earn your business. 

When it comes to dumpster rentals and weekly residential and commercial trash services, we have the people and the equipment to get the job done right.

Who Is Charlie’s Rubbish Removal?

Charlie's Old Time Rubbish Removal is a local, small family owned North Kingstown business. We provide hassle-free trash pickup and removal services with flexible scheduling and weekly pickup available for residential trash pickup, commercial service, and roll off container dumpsters for rent. 

How Can I Contact My Local Hauler?

You can contact your local hauler by reaching out to our customer service at 401-294-2969 or by email at

Is Charlie’s Rubbish Removal Publicly Traded?

Charlie's Old Time Rubbish Removal is a private family owned North Kingstown business and is not publicly traded.

What Is The Customer Service Phone Number?

Our customer service phone number is 401-294-2969. You can reach us M-F 8a-2p or Saturdays 10a-2pm.

What Are Customer Service Hours?

You can reach our customer service M-F 8a-2p or Saturdays 10a-2pm.

Can I Pay My Bill Online?

Yes. Open the billing email we sent to you, and you can click the link in the email to pay online.

What Are Your Billing & Payment Options?

Billing Options:

  • Online payments (we send an email and you click the link to pay online)
  • Email billing – we can email bills monthly
  • Paper invoices quarterly
  • Coupon booklet to tear out the monthly payment coupon and mail with a check

Payment Options:

  • Automatic credit card billing – we can keep your credit card on file and charge monthly
  • Customers can send in a check/money order
  • Pay online – click the link in your emailed invoice
  • Call with a credit card and we can charge over the phone
  • Customers can set up auto-payments through their bank
  • All major credit cards are accepted

Can I Make A Payment By Phone?

Yes you can make a payment by phone. Call our customer service at 401-294-2969 and we can take your credit card over the phone.

How Can I Put My Trash Collection On Hold During Vacation?

Our customer service can assist you with putting your trash collection on hold while you are on vacation. Give us a call at 401-294-2969 and we can set this up.

How Can I Rent A Dumpster?

Charlie's Rubbish Removal rents dumpsters and roll off containers in North Kingstown and all over Rhode Island with the exceptions of: Tiverton, Portsmouth, Warren, Little Compton, Barrington. Click here to view sizes and options, or customer service can help you pick the right container size. To schedule a dumpster rental, give us a call at 401-294-2969.

How Do I Know What Size Dumpster I Need?

Standard driveway dumpster sizes with examples of projects that each size roll off dumpster can hold are shown here.  If you are still not sure what size driveway dumpster you need, give us a call and customer service can help you pick the right container size: 401-294-2969

What If I Need A Dumpster For Longer Than A Week?

Need a longer dumpster rental time? No problem, just let us know how long you need. Additional charges may apply for longer rentals.

What Do I Need To Do To Start Service Or Get A Quote?

To get a quote or start service, give us a call at 401-294-2969 or fill out our online form.

Where Should I Place My Container?

Place your trash container curbside and away from obstructions like streetlights, cars, trees, electrical poles, etc. Leave 3 feet between containers and check that handles face towards your home.

Do You Provide Bulk Pickup?

For our current residential customers, Charlie’s Rubbish Removal offers a bulky item pick up service. This is for items that are not part of regular household waste collection like mattresses, TV’s, computers, bed frames, couches, yard waste, and appliances. If you have more than a few items, consider a dumpster rental. Call for pricing and to schedule bulky item pick up: 401-294-2969

Will My Pickup Schedule Change During Holidays?

In the event that your trash is scheduled to be picked up on a holiday, your garbage will be picked up the following day. For example - Friday pickup will be done on Saturday for Thanksgiving week. Residential trash collection may be delayed due to these and other holidays: New Year's Day, Memorial Day, July 4, Labor Day, Thanksgiving Day, and Christmas Day. View holiday schedule >>

Can I Put My Christmas Tree In The Trash?

Yes, you can put your Christmas tree in the trash, but additional charges will be applied for the bulky item pickup. Call customer service for more details 401-294-2969

What Can Someone NOT Throw In The Trash?

Most household waste items can be put in the trash with the following exceptions:

  • Acids
  • Appliances like microwaves
  • Concrete or rock
  • Hazardous waste like gasoline, motor oil, insecticides & chemicals, products containing mercury, vehicle batteries
  • Medical waste
  • Propane tanks
  • Wet paint cans, stains or sealants (lid must be open and contents dry)

These things can be put in the trash, but an extra charge for disposal will be applied:

  • Appliances that contain CFCs / Freon (call for pickup)
  • Mattresses
  • Tires
  • TVs, computer monitors